WADI AL GHABAH TRADING L.L.C is committed to delivering your products in a timely and secure manner. Our shipping policy is designed to provide clear and reliable service.
* Orders are typically processed and dispatched within 1-3 business days of payment confirmation.
* Processing may take longer during major sales events or public holidays.
* Domestic Shipping (within the UAE):
* Standard Delivery: 2-5 business days after dispatch.
* Express Delivery: 1-2 business days after dispatch (available for select products and locations).
* International Shipping:
* Currently, we primarily serve the UAE market. International shipping options and timeframes will be announced at a later date.
* Shipping costs are calculated at checkout based on the total weight, dimensions of the order, and the delivery location.
* Free Shipping: We offer free standard shipping on orders that meet a certain minimum value. This threshold will be clearly stated on our website.
* VIP Membership Benefit: All VIP members receive free standard shipping on all orders, with priority processing.
* Once your order has been shipped, you will receive an email with a tracking number and a link to the courier’s website to track your package.
* Please ensure your shipping address is accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
* In the event of a lost or damaged package, please contact our customer support team immediately.
