Last Updated: February 2026
WADI AL GHABAH TRADING L.L.C (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and smart home products.
In order to provide high-quality smart home solutions, we collect the following categories of data:
Identity Data: Name, title, and date of birth.
Contact Data: Delivery address, billing address, email address, and phone number.
Technical Data: IP address, login data, browser type, and time zone settings.
Smart Device Data: Device identifiers (MAC addresses), device names, and usage logs required for cloud-based smart home configuration.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
We process your personal information based on the following legal grounds:
Performance of a Contract: To process and deliver your orders and provide technical support.
Legal Obligation: To comply with UAE tax (VAT) and regulatory requirements.
Consent: To send you marketing communications (which you can opt out of at any time).
Technical Optimization: To troubleshoot connectivity issues within your smart home ecosystem.
As a provider of smart home technology, we work with external partners to ensure your devices function correctly:
Manufacturers & Ecosystems: We may share necessary device data with manufacturers (e.g., Tuya, Xiaomi, Schneider) to activate warranties or enable cloud-app functionality.
Logistics Partners: Your contact details are shared with delivery services (e.g., Aramex, DHL) for order fulfillment.
Payment Processors: We use secure, third-party payment gateways. We do not store your credit card details on our servers.
Firmware & Software: “Wadi Al Ghabah Trading is not responsible for the functionality of third-party applications (e.g., Tuya, Smart Life) used to control the hardware sold.”
Connectivity Disclaimer: “The performance of smart home products is dependent on the customer’s local Wi-Fi/Internet stability. We are not liable for product failure due to network issues.”
Security: We implement advanced technical and organizational measures (including SSL encryption) to prevent unauthorized access or disclosure of your data.
Retention: In accordance with UAE Federal Law, we retain transaction and financial records for a minimum of 5 years. Smart device logs are retained only as long as necessary to provide active services or support.
Under the UAE Data Protection Law, you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of any inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data (subject to legal retention requirements).
Right to Stop Processing: Object to the use of your data for direct marketing.
For any questions regarding this Privacy Policy or to exercise your data rights, please contact our Data Protection representative:
Phone：+971 58 891 6859
Email：nickusama477@gmail.com
Location：Office A28，Plot169-0，SALIM ALI AL MAZROUA，Al Nahda Second，Dubai.
WADI AL GHABAH TRADING L.L.C.
Wadi Al Ghabah Trading L.L.C.
Governing Law: These terms are governed by the laws of the Emirate of Dubai and the Federal laws of the UAE. Any disputes will be settled in the Dubai Courts.
Governing Law & Jurisdiction
“These Terms and Conditions, and your use of this website, are governed by the Federal Laws of the United Arab Emirates and the local laws of the Emirate of Dubai. Any dispute, claim, or controversy arising out of or in connection with our services shall be subject to the exclusive jurisdiction of the Dubai Courts.”
Product & Pricing: We strive for accuracy, but we reserve the right to correct errors in product descriptions or pricing even after an order is placed.
Account Security: Users are responsible for maintaining the confidentiality of their login credentials.
Limitation of Liability (The Hardware Shield): * As a distributor, Wadi Al Ghabah Trading L.L.C. is not liable for damages caused by improper installation or third-party software glitches.
Connectivity: We are not responsible for product failure caused by the customer’s local Wi-Fi or internet instability.
Intellectual PropertyIn accordance with UAE Federal Law, Smart device logs are retained only as long as necessary to provide active services or support.
Intellectual Property Rights
1. Ownership of Content All content included on this website—including but not limited to the WADI AL GHABAH TRADING L.L.C. name, brand logo, website design, text, custom graphics, button icons, images, digital downloads, data compilations, and proprietary product descriptions—is the exclusive property of WADI AL GHABAH TRADING L.L.C. or its content suppliers and is protected by UAE Federal Law No. 7 of 2002 on Copyrights and Related Rights and international copyright treaties.
2. Trademarks The WADI AL GHABAH TRADING L.L.C. logo and brand identity are trademarks of the Company. These trademarks may not be used in connection with any product or service that is not provided by us, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the Company. All other trademarks (such as Tuya, Xiaomi, or Schneider) not owned by us that appear on this site are the property of their respective owners.
3. Limited License & Restrictions We grant you a limited, non-exclusive license to access and make personal use of this site. You are strictly prohibited from:
Reproducing, duplicating, or copying any product images or descriptions for commercial purposes.
Using any “data mining,” robots, or similar data gathering and extraction tools on this platform.
Modifying or downloading any portion of the site content without express written consent from WADI AL GHABAH TRADING L.L.C.
4. Reporting Infringement We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement on our site, please contact us immediately at
Phone：+971 58 891 6859
Email：nickusama477@gmail.com
Location：Office A28，Plot169-0，SALIM ALI AL MAZROUA，Al Nahda Second，Dubai.
